Knowledge transfer – more than just user instructions
- May 8, 2024
- 1 min read
Updated: May 9, 2024
Traditional training methods typically only focus on product usage. Ensuring your customer gets the optimum out of their medtech and B2B technology investments requires more than just user instructions. End-users as well as a company’s own expert team build up insights over the course of their interaction with your product innovations. Capturing this and making intrinsic knowledge available for all users at the point of need and continuously over time helps accelerate and sustain product optimization.